The health, wellbeing and safety of our patients and staff is our absolute priority during the unprecedented situation surrounding the current Covid-19 pandemic. We have put the following measures in place to reduce the risk to our staff, patients and to public health.

In adherence with government and the GCMT guidelines it is our priority to ensure the safety of our clients, therefore if you are considering coming for a face to face appointment it is essential that you read the following carefully:

Your Agreement with Us

We will be doing everything we possibly can to reduce the risk to our staff and patients. However, if you do attend the clinic for face to face treatment, please be aware that there is no way that we can completely eliminate the risk of contracting Covid-19.

Please DO NOT attend if either you or one of your household is in one of the higher risk groups including, but not exclusively, those who are pregnant, immunosuppressed, those with diabetes, underlying heart or lung conditions and or those over the age of 70.

Please DO NOT attend if you have not been following the government guidelines for social distancing. If you are unsure of these please follow this link: https://www.gov.uk/coronavirus

Please DO NOT attend if either you or one of your household has been unwell within the last 14 days. Including, but not exclusively, the following symptoms:

• Fever over 37.8 degrees
• New cough
• Loss of taste or smell

Clinic Capacity and Cleaning

• Our clinic has undergone a certified deep clean prior to recommencing practice.
• You will be the only patient on site. There will be no cross over of appointments.
• Our staff will be cleaning any surface within the room that may have been touched by staff or client. This will be done between sessions and changing to different treatment rooms to allow for suitable ventilation.
• Our staff will be changing their PPE between clients to avoid cross contamination.
• Paper couch roll will be used to cover the bed, head rests and seats.
• Head rests will be wiped by the clinician between sessions.
• A disinfectant spray clean of the clinic will be conducted daily.

Personal Protective Equipment Your therapist will be wearing the following PPE at your appointment

• Non-latex gloves
• Visor
• IIR facemask

What to Expect when you come into the Clinic

When coming into the clinic we ask you to follow the following rules. We will terminate your appointment if you do not adhere to these rules and you will still be liable for the cost of the session:

• Please complete the COVID-19 Declaration form that will be sent by email on your appointment reminder.
• This must be done on the day of your appointment before attending your appointment. Failure to complete this will result in you being stopped from entering the clinic.
• Please wait outside the clinic until you are told to enter the premises. Once you press the door buzzer, a member of staff will come and meet you.
• We will take your temperature before you enter the clinic to ensure you do not have a fever using an infrared thermometer. A Temperature reading of >37.8 we have the right to cancel your appointment.
• Please wear a face mask or face covering for the entire time that you are in the building, as per government guidelines. If you arrive wearing gloves, you will dispose of them on entry to the clinic.
• We will ask you to carefully clean your hands with alcohol-based gel and wipes on entering the clinic.
• When in clinic – to minimise close contact, please maintain social distancing (i.e >2 meters) when possible.
• Please ensure you have used the toilet prior to attending your appointment as our toilets remain out of order until further notice.
• All payments will be made via contactless payment methods using our online system prior to your appointment. However, we can take contactless payments in clinic if required.